Advanced Queue Management System
Databyte's Advanced Queue Management System (AQMS-16) is:
- Designed with the end customer in mind.
- Simple and yet technologically advanced.
- Extremely easy to operate. It is designed to help customers rather than confuse them with technical complexity.
- Works with both types of counters – those having a PC, and those not having a PC.
It is specially designed to bring about order, efficiency and comfort in places such as banks, railway stations, public utility offices, health care and other places where people have to wait in line to get a service.
AQMS reduces real & apparent waiting time, speeds up service delivery, improves service quality & increases customer satisfaction.
For customers, AQMS offers freedom to move about in lobby, read advertising brochures or simply take a seat, while waiting for their turn to be served.
For employees we offer good working conditions - where they can be efficient yet relaxed without being intimated by the queue of overlooking people awaiting service.
For manager, we offer Daily Efficiency Reports that allow him to optimize resource allocation, respond to staff workloads and provide better service to his customers.
- Can handle premium customers.
- Token Ticket can be customized. It carries following information - token number, title of service selected, promotion message, date and time.
- It can be configured to serve upto 6 independent services and upto 16 counters.
- The LCD Master display can be configured to show promotional slides on the right side of the display and promotional scrolling text at the bottom.
Click to download a detailed presentation about AQMS-16 and all its features.